Services

// Services

Oracle Services For Enterprises

The professional and managed services offered by UPAGAMYA are concentrated on streamlining your company applications and data workloads on any cloud. In order for you to focus on expanding your company, we design, deploy, and support your Oracle environment to reduce costs, manage capacity, and expand capabilities.

// Services

Total Operations Management (TOM)

We provide all-inclusive managed services for your company’s IT operations, including proactive monitoring, backups and recovery, patch management, operating system support, and round-the-clock coverage. We also give the same excellent services across cloud platforms to ensure service continuity.

Full-Stack Support

  • Applications — EBS, WLSFR, SOA, HYP, APLM, IDAM, OBIEE, OBIA, ODI, WC, GRC
  • Application Middleware & Integration Platforms
  • Databases — Oracle, MSSQL, MySQL, Postgres, DBaaS
  • Engineered Systems — Exadata, ODA, PCA, ZDLRA
  • Cloud & Infra Management — OCI, Azure, AWS, VM Platforms
  • Oracle Software License Management Services

Service Features

  • 17+ ITIL Management Practices (e.g., Availability, Change, Incident, Config, Capacity & Performance, Problem Management, Service Catalog, Continual Service Improvement)
  • Proactive Monitoring — Addressing issues before they become problems, with 24x7 global support
  • Delivery model includes OS, DB, MW, infrastructure, backups, patching and data protection
  • Disaster Recovery for Critical Workloads
  • Multi-Layered Security Services

TOM Advantages

  • All-Inclusive with Tailored Support Entitlements
  • Named Support Team Lead — Customer Success Management
  • Aggressive SLAs to guarantee performance levels
  • Proactive Management, continuous innovation, and optimization
  • Continual Service Improvement optimizes Operational Assurance
// Solutions

Managed IT Solutions for Enterprises

Assessment
Assessment

UPAGAMYA provides cloud-readiness assessments for enterprises as part planning for their future scalability to improve performance, maximize security, and minimize database risk.

Design
Design

UPAGAMYA combines deep and integrated expertise on how all layers of the Oracle stack need to be deployed and supported to design complex application, technology, and cloud solutions for ultimate scalability, performance, and security.

Implementation
Implementation

UPAGAMYA leverages its competency in both legacy and cloud-based platforms to maximize the effectiveness of your digital transformation efforts and ensure successful implementation of Oracle EBS applications, databases, and middleware—onsite and in the cloud.

Migration
Migration

UPAGAMYA has been a leader in delivering world-class cloud migration services for Oracle full-stack enterprises for more than twenty years, featuring a proprietary Safe-Switch methodology.

Integration
Integration

UPAGAMYA brings the know-how to integrate data, applications, and processes in a multi-cloud environment, plus the insights to plan for future changes and seamlessly run and maintain larger, more complex Oracle workloads.

Upgrades
Upgrades

UPAGAMYA ’s vast credentials in designing, implementing, and supporting Oracle environments ensure zero downtime with application, database, and middleware upgrades delivered on time, and on budget.